Surviellance Observer


1 Position Available Closes: Open Until Filled

Job Summary:

Observes, verifies, reports and records using closed circuit television.  Monitors patrons and employees participating in gaming and non-gaming activities to verify compliance with The Point Casino Internal Controls and guidelines set forth by the Port Gamble S’Klallam Tribal Gaming Board, the State Compact, The National Indian Gaming Commission and all other applicable state and federal regulations.

Duties Include:

  • Properly operate the surveillance system, observe, analyze and report with the goal of protecting the Tribe’s assets, employees, patrons, property and reputation.
  • Monitor security through constant observation of cameras, table games, Tribal Lottery System activity, cash transactions, hard and soft count procedures, food and beverage, entrances, exits, etc.
  • Must have knowledge of all games, i.e.; blackjack, craps, roulette, etc and/or have completed training to maintain constant vigilance through surveillance cameras to watch participants in games to detect cheating, identify rule violators, and observe persons designated by superiors.
  • Respond to calls on radio and telephones.
  • Maintain logs of photos, radio and telephone calls pertaining to Class III gaming activity.
  • Reports irregularities immediately.
  • Observation of all facets of casino operation to ensure compliance.
  • Monitor all areas for suspicious activities in order to report such activities and ensure safety of PGST guests, employees and property.
  • Must learn basic policies and procedures for all casino departments, The Point Casino Internal Controls, the Tribal-State Compact, National Indian Gaming Commission Minimum Internal Controls Standards, and table games.
  • Comply with internal controls.
  • Enter and retrieve information from computer data base in order to utilize such information in surveillance activities.
  • Check all cameras, recording devices and operating equipment to ensure their proper effectiveness in surveillance activities.  Participates in ongoing hands on training to develop skills.
  • Must successfully complete oral and/or written examinations on a random, continual basis.
  • Exhibit sound decision making with emphasis on motivating team and maintaining high department morale.
  • Work with, yet independently of other departments for the overall benefit of the Tribe.
  • Adhere to regulatory, departmental and Agency policies in an ethical manner.
  • Maintain strict adherence to chain of command and confidentiality.
  • Observes and reports any non-compliance with policies and procedures in departments.
  • Observes and reports possible criminal activity.
  • Interfaces with Tribal Gaming Agents regarding all processes & controls of the Tribal Gaming Agency.
  • Prepares daily logs and reports on all activities observed during shift.
  • Has access to highly sensitive and restricted areas.
  • Performs other duties as deemed necessary.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Previous security or table games experience preferred.

  • Education/ Experience: High school diploma or GED equivalent required.
  • Formal training in casino operations, surveillance, security and table games project preferred.
  • Knowledge of federal and tribal rules and regulations.
  • Ability to understand procedure manuals for various departments and/or training, or equivalent combination of education and experience.  
  • Personal Computer Skills: Basic personal computer skills are required.
  • Licensing/Certification:
  • Gaming license issued by the Port Gamble S’Klallam Gaming Commission.
  • Valid Washington State driver’s license.
  • Language skills:
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports and business correspondence.
  • Ability to effectively present information and respond to questions from superiors, managers and law enforcement.

  • Reasoning Ability:
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Physical Requirements:
  • Sit or stand for long periods of time.
  • Occasionally involves light work exerting up to 20 pounds and/or up to 10 pounds of force, and/or a negligible amount of force to move objects.
  • The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms.
  • Must have good manual and hand dexterity for operation of cameras, computers and routine paperwork.
  • The employee is occasionally required to climb or balance: stoop, kneel, crouch, or crawl: and talk or hear.
  • Specific vision abilities required by this job include excellent eyesight to include acceptable vision corrective devices for close vision, distance vision, color vision, peripheral vision, depth perception and an ability to adjust focus.
  • Work Environment:
  • While performing the duties of this job, the employee works in a sedentary position for long periods. The worker is frequently subject to inside environmental conditions which provide protection from weather conditions but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions.  The employee may be exposed to moving mechanical parts.  The employee is occasionally exposed to high, precarious places: extreme cold: extreme heat, risk of electrical shock; and vibration; wet or humid conditions, fumes or airborne particles.  The noise level in the work environment is usually moderate.  The casino is a smoking environment, so the employee will be subject to tobacco products.

Travel Requirements:

Local and/or national travel is required to attend work related meetings and/or training.



The employee must perform the essential duties and responsibilities with or without reasonable accommodation, efficiently and accurately without causing a significant safety threat to self or others.  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Drug Free Workplace:The successful candidate will be required to have a uninalysis for drug and alcohol screening in accordance with the Tribe’ Drug Free Workplace policy.

Back to top